Servicenow Change Management
microsoft/sre-agent/labs/zava-learning/sre-config/agent-config/skills/servicenow-change-managementcodingOfficial
Official Provider SkillView repo
Use whenever a Zava Learning investigation produces a durable fix that needs change management — after a GitHub PR is opened for an Infrastructure-as-Code or application code root cause, raise a ServiceNow Change Request referencing the PR and attach the RCA report. The single owner of ServiceNow Change Request and attachment operations.
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SKILL.md52 lines
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Skill details
Versionv1.0.0
AuthorMicrosoft
Categorycoding
Skill IDmicrosoft/sre-agent/labs/zava-learning/sre-config/agent-config/skills/servicenow-change-management
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