Servicenow Change Management
microsoft/sre-agent/labs/zava-learning/sre-config/agent-config/skills/servicenow-change-management
codingOfficial
Official Provider SkillView repo
Use whenever a Zava Learning investigation produces a durable fix that needs change management — after a GitHub PR is opened for an Infrastructure-as-Code or application code root cause, raise a ServiceNow Change Request referencing the PR and attach the RCA report. The single owner of ServiceNow Change Request and attachment operations.
Files1 files
SKILL.md52 lines
Loading editor…
Install
RecommendedOne command — your agent picks it up automatically.
Select an AI agent above to see the install command.
or
Manual Install
More stepsDownload the file and paste it into your agent's system prompt.
Skill details
Versionv1.0.0
AuthorMicrosoft
Categorycoding
Skill IDmicrosoft/sre-agent/labs/zava-learning/sre-config/agent-config/skills/servicenow-change-management
Related skills
Azure Monitor RcaInvestigate Azure Monitor incidents using application, database, and network evidence without changing workload resources.Connectivity TriageUse for any Zava Learning incident where students cannot reach the platform or actions fail at the network/edge layer — quiz launches failing, portal 5xx, requests timing out, or backends appearing unhealthy. Traces the full request path (Application Gateway -> NSG -> Container Apps internal load balancer -> APIs) from telemetry and Azure config, finds the broken hop, and remediates within the permitted-action boundary.Cost AnalysisUse when an operator or a scheduled task requests a periodic cloud-cost / spend audit of the Zava Learning resource group — identify the top cost drivers, week-over-week trend, idle or oversized resources, and concrete savings opportunities. Read-only; produces findings for a report.Deploying DemoDeploy the SRE Agent demo end-to-end. Use when asked to set up, deploy, or get this demo running.Deployment Compliance CheckChecks whether Azure Container App deployments comply with the organization's CI/CD-only deployment policy. Uses three signals: Activity Log caller identity, Docker image labels (tamper-proof), and resource tags.
QueryLogAnalyticsByWorkspaceIdEmail Incident FollowupDraft an opted-in incident email and request approval before sending, with best-effort duplicate checks.